Can't login to web console

Shachar Weis

• November 28, 2020 18:06

Greetings.

I've tried to login to the web console for the first time, and I get this message:

Your login email is changed in HPID, you need change the email back.

I have no idea what this means. What now?

Thanks!

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  Lauren Domingo

  • November 30, 2020 23:48

  I was able to repro this with my gmail account, but not my HP account.  I let our server team know about this behavior and that is prohibiting our customers at the moment.  We are changing our production server today so this may be an intermediary problem.

  Thanks for letting us know!  I will send out an update when this is fixed.

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  Lauren Domingo

  • December 02, 2020 21:39

  Hi Vice - are you able to login to the console now?

   

  Thank you!

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  Shachar Weis

  • December 03, 2020 20:57

  

  Yes, it works now. Thanks!

   

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