Is it possible to silence or disable the Windows Mixed Reality Portal app?

Shachar Weis

• December 08, 2020 15:22

Our VR app has a desktop component, the operator has UI that is displayed on desktop.

The Mixed Reality Portal is an annoyance in this setup, because it hides the desktop mouse. This can be bypassed by pressing WIN-Y but I would rather do this automatically and make the system as "food-proof" as possible, it will be used by healthcare workers that might be less than technical experts. 

Also, I would like to run the PC in kiosk mode, and again the Portal gets in the way.

Is there any way to bypass or disable the Portal? 

Thanks.

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  Lauren Domingo

  • December 08, 2020 18:04
  • Edited

  We will look into this.  So that I best understand the setup can you confirm and reply on the following:

  1. Healthcare worker is operating the experience and is the primary input into the app (via desktop: keyboard and mouse) - is this correct?
  2. Patient in observation mode, perhaps only input coming from patient to app is biometric data but no controller data - correct?
  3. Can you elaborate on how portal gets in the way for kiosk mode?

  Feel free to submit a ticket if you want to keep your information more confidential.  Currently we are using the HP Omnicept Community Forum which is GREAT because it helps others but I do want to remind you of the option to keep your issues/tickets completely private via ticketing: Submit a request at the top right corner.

  

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  Shachar Weis

  • December 08, 2020 19:02

  

  Yes, the operator is on the computer and the patient is in VR. The operator can control the VR experience via UI that's on the desktop. 
  
  I would love if the portal ran hidden in the background and didn't lock the desktop mouse by default. 

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  Lauren Domingo

  • December 09, 2020 22:52

  Hi Vice 

  Still looking into this one.  Have you found the Windows setting/registry key to "Manually Switch" input for Mixed Reality?

  I am able to control the input and keep it on the desktop when the headset wakes from sleep, but I am having issue with first time plugging in the headset it is still redirecting input.  I am testing more but wondered if you experienced the same behavior after switching the setting.

  

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  Lauren Domingo

  • January 25, 2021 23:15

  After a few weeks (system restarts, update to Windows Mixed Reality December 2020) I am able to keep the input control as the Desktop when unplugging/plugging in the headset, waking up the headset, opening up apps - it's behaving!  Let me know if you're still having issues - will bring it up with MSFT if so.

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