Eye Tracking won't calibrate
The headset is plugged in. When I run eye tracking calibration it always comes up with the message
Please plug in your HP Reverb G2 Omnicept Edition headset, and open HP Reverb G2 Omnicept Edition Headset Setup application to grant Eye Tracking privacy privilege.
I've done this, no matter if I set the privacy setting to on of off, the message will always come up when I run the calibration tool
-
0 [5788] [57684] [INFO] [12 Mar 2022 13:45:00:284] - Config file C:\Program Files\HP\HP Omnicept\bin\runtimeConfig.json loaded
0 [5788] [57684] [INFO] [12 Mar 2022 13:45:00:284] - OmniceptRuntime software version: 1.13.1.3402
0 [5788] [57684] [ERROR] [12 Mar 2022 13:45:00:284] - Failed to read sub auth registry on construction, configuration error: Error opening registry, File Not Found.
0 [5788] [57684] [INFO] [12 Mar 2022 13:45:00:296] - Added connection to router: SubscriptionAuthManager_24972118-c2e2-4197-8f7b-51829b45e42e
0 [5788] [57268] [INFO] [12 Mar 2022 13:45:00:297] - Awake modules:
0 [5788] [57684] [INFO] [12 Mar 2022 13:45:00:305] - Added connection to router: LicensingMAnager_26595e1f-cb5c-444b-a110-14231e272731
0 [5788] [57268] [INFO] [12 Mar 2022 13:45:00:307] - Awake modules:
0 [5788] [57684] [INFO] [12 Mar 2022 13:45:00:310] - Omnicept Runtime run with port 13352
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:354] - Load module dll C:\Program Files\HP\HP Omnicept\bin\ext-carbon-microphone.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:354] - ext-carbon-microphone.dll software version: 1.13.1.3402
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:354] - Successfully loaded module: C:\Program Files\HP\HP Omnicept\bin\ext-carbon-microphone.dll
0 [5788] [58180] [ERROR] [12 Mar 2022 13:45:00:355] - Failed to trigger terminate event to monitor: 6
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:370] - Load module dll C:\Program Files\HP\HP Omnicept\bin\ext-carbon.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:370] - ext-carbon.dll software version: 1.13.1.3402
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:370] - Successfully loaded module: C:\Program Files\HP\HP Omnicept\bin\ext-carbon.dll
0 [5788] [58180] [ERROR] [12 Mar 2022 13:45:00:372] - Failed to trigger terminate event to monitor: 6
0 [5788] [58180] [ERROR] [12 Mar 2022 13:45:00:372] - Failed to trigger terminate event to monitor: 6
0 [5788] [58180] [ERROR] [12 Mar 2022 13:45:00:372] - Failed to trigger terminate event to monitor: 6
0 [5788] [58180] [ERROR] [12 Mar 2022 13:45:00:372] - Failed to trigger terminate event to monitor: 6
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:398] - Load module dll C:\Program Files\HP\HP Omnicept\bin\ext-cogloadfeatures.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:398] - ext-cogloadfeatures.dll software version: 1.13.1.3402
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:398] - Successfully loaded module: C:\Program Files\HP\HP Omnicept\bin\ext-cogloadfeatures.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:413] - Load module dll C:\Program Files\HP\HP Omnicept\bin\ext-cogloadpupil.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:413] - ext-cogloadpupil.dll software version: 1.13.1.3402
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:413] - Successfully loaded module: C:\Program Files\HP\HP Omnicept\bin\ext-cogloadpupil.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:554] - Load module dll C:\Program Files\HP\HP Omnicept\bin\ext-cogloadpupilfeatures.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:554] - ext-cogloadpupilfeatures.dll software version: 1.13.1.3402
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:554] - Successfully loaded module: C:\Program Files\HP\HP Omnicept\bin\ext-cogloadpupilfeatures.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:570] - Load module dll C:\Program Files\HP\HP Omnicept\bin\ext-datavault.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:570] - ext-datavault.dll software version: 1.13.1.3402
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:570] - Successfully loaded module: C:\Program Files\HP\HP Omnicept\bin\ext-datavault.dll
0 [5788] [58180] [ERROR] [12 Mar 2022 13:45:00:570] - Requested subkey, DeviceId is not present in configuration.
0 [5788] [58180] [ERROR] [12 Mar 2022 13:45:00:571] - Requested subkey, EndPoint is not present in configuration.
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:601] - Load module dll C:\Program Files\HP\HP Omnicept\bin\ext-eyetracking.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:602] - ext-eyetracking.dll software version: 1.13.1.3402
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:602] - Successfully loaded module: C:\Program Files\HP\HP Omnicept\bin\ext-eyetracking.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:630] - Load module dll C:\Program Files\HP\HP Omnicept\bin\ext-facialcamera.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:630] - ext-facialcamera.dll software version: 1.13.1.3402
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:630] - Successfully loaded module: C:\Program Files\HP\HP Omnicept\bin\ext-facialcamera.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:644] - Load module dll C:\Program Files\HP\HP Omnicept\bin\ext-ppgprocessor.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:645] - ext-ppgprocessor.dll software version: 1.13.1.3402
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:645] - Successfully loaded module: C:\Program Files\HP\HP Omnicept\bin\ext-ppgprocessor.dll
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:679] - Added connection to router: CarbonMicrophoneModule_0b0c6b45-5beb-4ce9-9ed6-f5d3fd446498
0 [5788] [53688] [INFO] [12 Mar 2022 13:45:00:679] - Module CarbonMicrophoneModule is ready!
0 [5788] [53688] [INFO] [12 Mar 2022 13:45:00:680] - Detected privacy settings change for Microphone
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:691] - Added connection to router: CarbonModule_b5571fc8-47af-498b-8484-44f02773466d
0 [5788] [515696] [INFO] [12 Mar 2022 13:45:00:691] - Module CarbonModule is ready!
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:702] - Added connection to router: CogLoadFeaturesModule_16efeb5e-2ec9-4366-97ff-238db4e81108
0 [5788] [513884] [INFO] [12 Mar 2022 13:45:00:702] - Module CogLoadFeaturesModule is ready!
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:743] - Added connection to router: CogLoadPupilModule_ab5fd8e3-4e03-405e-b5fa-711ac20f2352
0 [5788] [56640] [INFO] [12 Mar 2022 13:45:00:743] - Module CogLoadPupilModule is ready!
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:753] - Added connection to router: CogLoadPupilFeaturesModule_41859fba-f35d-42fe-b97f-9c3be67beae6
0 [5788] [56648] [INFO] [12 Mar 2022 13:45:00:753] - Module CogLoadPupilFeaturesModule is ready!
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:765] - Added connection to router: BiovaultModule_c657f22c-1e9f-4a82-9681-1e94e0dd665d
0 [5788] [56544] [INFO] [12 Mar 2022 13:45:00:765] - Module BiovaultModule is ready!
0 [5788] [57268] [INFO] [12 Mar 2022 13:45:00:766] - Awake modules: BiovaultModule
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:776] - Added connection to router: EyeTrackingModule_968aa08a-a7be-4508-92c4-5af61c641ccf
0 [5788] [56552] [INFO] [12 Mar 2022 13:45:00:776] - Module EyeTrackingModule is ready!
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:786] - Added connection to router: FacialCameraModule_23249878-637b-4037-a2ea-bd901d0ace09
0 [5788] [56564] [INFO] [12 Mar 2022 13:45:00:786] - Module FacialCameraModule is ready!
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:796] - Added connection to router: NeuronPpgProcessor_8e48045b-db63-475e-8aea-79f593bd2b67
0 [5788] [56584] [INFO] [12 Mar 2022 13:45:00:796] - Module NeuronPpgProcessor is ready!
0 [5788] [56480] [INFO] [12 Mar 2022 13:45:00:797] - Session handler starting
0 [5788] [58180] [INFO] [12 Mar 2022 13:45:00:797] - Send wake signal to BiovaultModule_c657f22c-1e9f-4a82-9681-1e94e0dd665d
0 [5788] [515696] [INFO] [12 Mar 2022 13:45:01:353] - Reverb G2 Omnicept Device Loaded.
0 [5788] [56480] [INFO] [12 Mar 2022 13:45:03:783] - New client connection: 9f19f9ec-3453-4795-b999-504b01c3fc03
0 [5788] [56480] [INFO] [12 Mar 2022 13:45:03:783] - Received connection request.
0 [5788] [56480] [INFO] [12 Mar 2022 13:45:03:843] - Established connection to remote: TrayApp_4d1f0c2f-91db-49f8-944e-278fa1a71b44
0 [5788] [55864] [INFO] [12 Mar 2022 13:45:03:889] - Connection is running in editor= 0
0 [5788] [55864] [INFO] [12 Mar 2022 13:45:03:889] - Checking out license
0 [5788] [55864] [INFO] [12 Mar 2022 13:45:04:548] - Checked out license successfully.
0 [5788] [55864] [INFO] [12 Mar 2022 13:45:04:548] - Added connection to router: TrayApp_4d1f0c2f-91db-49f8-944e-278fa1a71b44
0 [5788] [57268] [INFO] [12 Mar 2022 13:45:05:919] - Awake modules: BiovaultModule
0 [5788] [57220] [INFO] [12 Mar 2022 13:45:12:115] - Reading sensor privacy changes from registry.
0 [5788] [57220] [INFO] [12 Mar 2022 13:45:12:116] - Reading sensor privacy changes from registry.
0 [5788] [57220] [INFO] [12 Mar 2022 13:45:12:116] - Detected privacy settings change
0 [5788] [51168] [INFO] [12 Mar 2022 13:45:12:116] - Reading sensor privacy changes from registry.
0 [5788] [51168] [INFO] [12 Mar 2022 13:45:12:117] - Reading sensor privacy changes from registry.
0 [5788] [51168] [INFO] [12 Mar 2022 13:45:12:117] - Detected privacy settings change
0 [5788] [519876] [INFO] [12 Mar 2022 13:45:12:117] - Reading sensor privacy changes from registry.
0 [5788] [519876] [INFO] [12 Mar 2022 13:45:12:118] - Reading sensor privacy changes from registry.
0 [5788] [519876] [INFO] [12 Mar 2022 13:45:12:118] - Detected privacy settings change
0 [5788] [54544] [INFO] [12 Mar 2022 13:45:16:373] - SensorPrivMessage from Carbon FW received.
0 [5788] [519876] [INFO] [12 Mar 2022 13:48:31:544] - Reading sensor privacy changes from registry.
0 [5788] [519876] [INFO] [12 Mar 2022 13:48:31:545] - Reading sensor privacy changes from registry.
0 [5788] [519876] [INFO] [12 Mar 2022 13:48:31:545] - Detected privacy settings change
0 [5788] [54544] [INFO] [12 Mar 2022 13:48:31:646] - SensorPrivMessage from Carbon FW received.
0 [5788] [51168] [INFO] [12 Mar 2022 13:48:32:022] - Reading sensor privacy changes from registry.
0 [5788] [51168] [INFO] [12 Mar 2022 13:48:32:023] - Reading sensor privacy changes from registry.
0 [5788] [51168] [INFO] [12 Mar 2022 13:48:32:023] - Detected privacy settings change
0 [5788] [57220] [INFO] [12 Mar 2022 13:48:32:517] - Reading sensor privacy changes from registry.
0 [5788] [57220] [INFO] [12 Mar 2022 13:48:32:518] - Reading sensor privacy changes from registry.
0 [5788] [57220] [INFO] [12 Mar 2022 13:48:32:518] - Detected privacy settings change
0 [5788] [54544] [INFO] [12 Mar 2022 13:48:36:658] - SensorPrivMessage from Carbon FW received.
0 [5788] [57220] [INFO] [12 Mar 2022 13:51:38:849] - Reading sensor privacy changes from registry.
0 [5788] [57220] [INFO] [12 Mar 2022 13:51:38:850] - Reading sensor privacy changes from registry.
0 [5788] [57220] [INFO] [12 Mar 2022 13:51:38:851] - Detected privacy settings change
0 [5788] [54544] [INFO] [12 Mar 2022 13:51:41:962] - SensorPrivMessage from Carbon FW received.
0 [5788] [59892] [INFO] [12 Mar 2022 13:52:44:451] - Awake modules: BiovaultModule
0 [5788] [59892] [INFO] [12 Mar 2022 13:52:44:451] - Removed connection from router: TrayApp_4d1f0c2f-91db-49f8-944e-278fa1a71b44
0 [5788] [56480] [INFO] [12 Mar 2022 13:53:05:329] - New client connection: 33d34724-58c4-451f-8186-16cf052ae267
0 [5788] [56480] [INFO] [12 Mar 2022 13:53:05:329] - Received connection request.
0 [5788] [56480] [INFO] [12 Mar 2022 13:53:05:386] - Established connection to remote: TrayApp_1731cfe5-bc57-4242-834e-9723174a2ecc
0 [5788] [55456] [INFO] [12 Mar 2022 13:53:05:421] - Connection is running in editor= 0
0 [5788] [55456] [INFO] [12 Mar 2022 13:53:05:421] - Checking out license
0 [5788] [55456] [INFO] [12 Mar 2022 13:53:06:098] - Checked out license successfully.
0 [5788] [55456] [INFO] [12 Mar 2022 13:53:06:099] - Added connection to router: TrayApp_1731cfe5-bc57-4242-834e-9723174a2ecc
0 [5788] [57268] [INFO] [12 Mar 2022 13:53:06:411] - Awake modules: BiovaultModule
0 [5788] [519876] [INFO] [12 Mar 2022 13:56:09:443] - Reading sensor privacy changes from registry.
0 [5788] [519876] [INFO] [12 Mar 2022 13:56:09:444] - Reading sensor privacy changes from registry.
0 [5788] [519876] [INFO] [12 Mar 2022 13:56:09:444] - Detected privacy settings change
0 [5788] [54544] [INFO] [12 Mar 2022 13:56:12:403] - SensorPrivMessage from Carbon FW received.
0 [5788] [54704] [INFO] [12 Mar 2022 13:56:19:149] - Reading sensor privacy changes from registry.
0 [5788] [54704] [INFO] [12 Mar 2022 13:56:19:150] - Reading sensor privacy changes from registry.
0 [5788] [54704] [INFO] [12 Mar 2022 13:56:19:150] - Detected privacy settings change for Microphone
0 [5788] [51168] [INFO] [12 Mar 2022 13:56:29:429] - Reading sensor privacy changes from registry.
0 [5788] [51168] [INFO] [12 Mar 2022 13:56:29:430] - Reading sensor privacy changes from registry.
0 [5788] [51168] [INFO] [12 Mar 2022 13:56:29:430] - Detected privacy settings change
0 [5788] [54544] [INFO] [12 Mar 2022 13:56:32:448] - SensorPrivMessage from Carbon FW received.
0 [5788] [510700] [INFO] [12 Mar 2022 13:56:39:031] - Reading sensor privacy changes from registry.
0 [5788] [510700] [INFO] [12 Mar 2022 13:56:39:032] - Reading sensor privacy changes from registry.
0 [5788] [510700] [INFO] [12 Mar 2022 13:56:39:032] - Detected privacy settings change
0 [5788] [54544] [INFO] [12 Mar 2022 13:56:42:454] - SensorPrivMessage from Carbon FW received.0 -
0 -
0 -
0 -
No one can help?
0 -
Hello,
For everyone getting any issues with eye-tracking or another omnicpet related topic, if you don't see an answer please raise a ticket with the bottom support widget. This will show up in an easy way for us so we can follow up much faster. :)
0
Please sign in to leave a comment.
Comments
6 comments