Sergi Tortosa
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Activity overview
Latest activity by Sergi Tortosa-
Sergi Tortosa commented,
Hello, For everyone getting any issues with eye-tracking or another omnicpet related topic, if you don't see an answer please raise a ticket with the bottom support widget. This will show up in an...
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Sergi Tortosa commented,
Awesome to see that you found the issue! On the second half i will reference this post and change the suggested calibration launch code to reflect your fix. Thank you so much 😊
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Sergi Tortosa commented,
Hello, Thanks for sharing all the details are you able to reproduce this by launching manually the calibration app? Or it's just happening when you are opening it from Unity? Any hint of what code ...
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Sergi Tortosa commented,
Hello, We do provide source code for samples that show up some basic usage of the omnicept SDK. I will encourage you to take a look at those and let us know if you think that you would benefit from...
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Sergi Tortosa commented,
Hello, Unfortunately we don't provide a video/frame recording capability. What I can suggest is to record the frames and use omnicept timestamp values when saving the frames in order to later on be...
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Sergi Tortosa commented,
Hello, Are you looking at this for using the app always in the same space? An option can be taking a look at anchors and using them to align your content with the physical location.
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Sergi Tortosa commented,
Hello, From your description two things could be happening: Your app is not approved: The tray app has a section that allows you to authorize or reject new apps connecting to omnicept. Run your a...
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Sergi Tortosa commented,
Hello, Unfortunately, omnicept does not provide a built-in heatmap feature. If you are willing to use omnicept data to create a heatmap you can use the eye gaze data to ray cast to the different ob...
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Sergi Tortosa commented,
Thanks for sharing that we are looking into this. Will be possible for you to open a ticket (right bottom corner) so we can take a closer look at what's happening? Also for anyone else reading, we...
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Sergi Tortosa commented,
Thanks for sharing this, we have kept on looking at the log, and seems that there are some odd disconnections. What I will suggest is the following: Uninstall Omnicept and clean the log folder, re...